Privacy Policy

​To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.  We train our employees about the importance of confidentiality and maintaining the privacy and security of your information.  Access to your personal information is restricted to employees who need it to provide benefits or services to you.

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There are two major areas that Belonging Matters collects and protects your personal information.

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Service Provision

 

In brief, Belonging Matters only collects personal information:

• which is necessary for the lawful provision of services to people who access the services in accordance with Belonging Matters policies and procedures;

• which is necessary for the lawful conduct of employment activities with staff in accordance with Belonging Matters policies and procedures;

• which is given voluntarily; and

• which will be stored securely on Belonging Matters databases.

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Belonging Matters gathers and keeps information about individuals and groups for the following purposes:

• to develop and maintain relationships with individuals and groups, as part of the mission of grass-roots change;

• to advertise events and publications;

• to keep registers of those attending Belonging Matters events;

• in some instances, Belonging Matters gathers, but does not keep for the long term, the contact details of people who are part of a particular project or piece of work.

• Belonging Matters collects information from various sources, including external sources, for the purpose of training and provides contacts with the opportunity to consent to, decline or modify any material or marketing.

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The most private information kept by Belonging Matters is:

• contact details of members, that include home contact information;

• planning and needs analysis information when involved in personal planning;

• contact details of non-members who choose to give Belonging Matters their home contact information;

• support needs of individuals who attend events;

• credit card details of those who may purchase goods or attend events where a manual payment is necessary.

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When in possession or control of a record containing personal information, Belonging Matters will ensure that:

• this personal information will not be shared outside of Belonging Matters;

• credit card transactions are managed through secure online methods such as PayPal and Square.  On the odd occasion, if an order is taken manually, details will be securely destroyed as soon as the transaction is complete;

• the record is protected against loss, unauthorised access, modification by such steps as it is reasonable in the circumstances to take;

• if it is necessary for that record to be given to a person in connection with the provision of a service to Belonging Matters, everything reasonable will be done to prevent unauthorised use or disclosure of that record;

• Belonging Matters will not disclose such personal information to a third party without the individuals consent; or unless that disclosure is required or authorised by or under law.

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Online

 

You can use our online website without telling us who you are or revealing other personal information except if you decide to become a member and have access to any member's pages.  If you become a member of any online member's pages, we will collect information you provide on your Membership Application form.  If you send us a contact or feedback form, you do not need to identify yourself or use your real name.

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Our online website is hosted by WIX.  WIX use different kinds of security for different parts of their systems.  For the most up-to-date information on WIX, please visit the WIX Privacy Policy.  

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Belonging Matters uses PayPal to ensure online payment security.  The PayPal site is highly secure.   For the most up-to-date information on PayPal, please visit PayPal's Privacy Statement. 

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From time to time, Belonging Matters may utilise Square as a payment method to accept payments for books at events.  For the most up-to-date information on Square, please visit Square's Payment Privacy Policies.​​​​